Shipping policy
Shipping Policy
Last Updated: July 1, 2026
Thank you for shopping with us. We are committed to processing and delivering your orders as quickly and efficiently as possible. Please review our shipping policy below.
Order Processing
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Orders are processed within 1–3 business days after payment has been successfully confirmed.
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Orders are not processed or shipped on weekends or public holidays.
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During peak seasons, promotions, or holidays, order processing times may be longer than usual.
Shipping Times
Estimated delivery times are as follows:
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Domestic Shipping: 2–7 business days.
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International Shipping (if available): 7–21 business days.
Delivery times are estimates only and may vary depending on the destination, customs clearance, and the shipping carrier.
Shipping Costs
Shipping charges are calculated at checkout based on the destination, package weight, and shipping method selected.
Free shipping may be offered on eligible orders or promotional campaigns, where applicable.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number (if tracking is available).
Shipping Delays
While we strive to deliver orders on time, delays may occur due to circumstances beyond our control, including but not limited to:
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Weather conditions
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Customs inspections
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High shipping volumes
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Carrier delays
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Public holidays
We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at the time of purchase.
We are not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping addresses. Additional shipping charges may apply if a package must be re-shipped.
Lost or Damaged Packages
If your order is lost, damaged during transit, or has not arrived within the expected delivery timeframe, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to investigate the issue and assist you in resolving it.
Contact Us
If you have any questions regarding this Shipping Policy, please contact us through our Contact Us page or via the customer support information provided on our website.